What are the common mistakes when using a freight forwarder?

The use of freight forwarders for courier services is growing in popularity due to their cost savings. But, with any new service, there are some common mistakes that can be made that can cost you time, money, and reputation. In this article, we’ll discuss the most common mistakes made when using a freight forwarder.

  1. Right Freight Forwarder:

When selecting a freight forwarder, Rekomendasi Jasa Pengiriman Barang it is important to do your research and make sure the company you are choosing is reputable and trustworthy. You should make sure that the freight forwarder is compliant with all the necessary regulations and that the company has a good track record for delivering the goods safely and on time.

  1. Documentation Requirements:

Freight forwarders require a lot of paperwork, so it is important to be familiar with all the necessary documentation. This includes bills of lading, customs documents, and any other paperwork needed to ensure the goods are shipped correctly. Failure to provide the necessary documentation can result in delays, fines, or even losses.

  1. Shipping Restrictions:

Before shipping goods, make sure to check for any restrictions that may be in place for the goods being shipped. This could be anything from size and weight restrictions to hazardous material requirements. Not following the rules can lead to delays or even the goods being refused.


  1. Proper Packaging:

The freight forwarder will be responsible for the goods from the time they pick them up until they are delivered. To ensure that the goods are safe and secure, it is important to properly package them. This includes using the right type of box and ensuring that the goods are properly cushioned.

  1. Shipping Address:

Make sure that the shipping address is clearly written and that the person who will be receiving the goods is aware of when the shipment is due to arrive. Also, be sure to double-check that the address is correct to ensure that the goods are delivered to the right place.

  1. Delivery Times:

When shipping goods, it is important to make sure that the delivery times are realistic. If the delivery date is too far away, the goods may spoil or become damaged during transit. If the delivery date is too close, there may not be enough time for the goods to arrive safely.

  1. Inadequate Insurance:

When using a freight forwarder, it is important to make sure that there is adequate insurance in place. This will ensure that the goods are covered in the event of any damage or loss.


Using a freight forwarder can be a great way to save money and time, but there are some common mistakes that can be avoided. By doing your research, understanding the necessary paperwork, and maintaining good communication, you can ensure that your goods arrive safely and on time.