Logistics management is supported by a number of procedures that ensure the smooth movement of commodities, freight, parcels, raw materials, completed inventory, and packages from point of origin to end consumers. These operations can be both automated and manual, depending on an organization’s digital maturity. Modern and effective logistics management, enabled by technologies such as AI, machine learning, predictive analytics, and the Internet of Things (IoT), among others, enables organisations to identify new income streams, boost delivery profitability, and create great customer experiences. Logistics management is an important component of supply chain management. Warehousing, protective packing, order fulfilment, stock control, maintaining demand-supply balance, and stock management are examples of other logistics processes. The logistics management process starts with obtaining raw materials and finishes with delivering things to their final destination. Distinct supply chain methods are associated with various types of logistics. The key categories of logistics planning and management are as follows:
Supply Chain Management
The planning, procurement, and coordination of goods necessary in a specific region at a certain time to support production is known as supply management. Material storage and transit coordination will also be part of the logistical planning. It also requires evaluating supply in proportion to demand to ensure that the process operates properly. Supply management must be performed on time, as delays can affect the entire supply chain.
Material movement and distribution
This mode of transportation is typically used to convey stored commodities or items for further preparation or distribution. Loading, unloading, tracking, and material inventory control is all required in this form of logistics. This management style is in charge of distributing items from a central warehouse to many locations, which necessitates considerable material transportation and the necessity of on-time delivery. Try to know more about logistics planning.
Product management in logistics include the planning, management, and control of a company’s many production processes. It coordinates the manufacturing or assembly process, as well as transportation between factories and warehouses, production management, and sticking to a strict deadline. Production logistics provides the opportunity to achieve capital efficiency.
Customer Service Management
Customer service management refers to the tactics, strategies, and technologies used by organisations to manage and analyse customer interactions and data across the course of a customer’s lifetime. Excellent communication and on-time, damage-free delivery is required for successful logistics customer service management. This contributes to the enhancement of customer connections and client retention.